Effective Date: September 2, 2026
Escape Aqua Massage & Infrared Therapy Spa (“Escape,” “we,” “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect information when you visit our website, submit a form, book a service, purchase a product or membership, communicate with us or otherwise interact with our business.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
We may collect the following types of information:
You may provide information such as:
Your name
Email address
Telephone number
Mailing or billing address
Appointment and scheduling information
Services or memberships that interest you
Payment and transaction information
Communications and form submissions
Marketing and text-message preferences
Other information you voluntarily provide
Please do not submit medical records, diagnoses or other sensitive medical information through our general website forms.
Payments may be processed through third-party payment providers. Escape generally does not directly store complete credit or debit card numbers. Payment providers may collect and process payment information according to their own privacy policies and security practices.
When you visit our website, certain information may be collected automatically, including:
Internet Protocol address
Browser and device type
Operating system
Pages viewed
Links clicked
Referring website
Date and time of access
General location information
Website usage and interaction data
We may use cookies, pixels and similar technologies to operate the website, remember preferences, understand website usage and improve our services.
We may use collected information to:
Respond to questions and requests
Schedule, confirm, reschedule or cancel appointments
Provide requested services
Process payments and transactions
Administer memberships or service plans
Send appointment confirmations and reminders
Communicate important service or account information
Send marketing messages when consent has been provided
Maintain customer and transaction records
Improve our website, services and customer experience
Detect or prevent fraudulent, abusive or unlawful activity
Comply with legal and regulatory obligations
Protect the rights, safety and property of Escape, our customers and others
If you provide your telephone number and separately consent to receive text messages, Escape may send messages related to your inquiries, appointments, requested services, account activity or promotional offers, depending on the consent you provided.
Message frequency may vary. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. You may text HELP for assistance. You may also contact us directly to change your communication preferences.
Consent to receive marketing text messages is not a condition of purchasing services from Escape.
Mobile information, telephone numbers and text-message consent records will not be sold, rented or shared with third parties or affiliates for their own marketing or promotional purposes.
We may share information with service providers that help us deliver text messages and operate our communications systems, but only as necessary to provide those services on our behalf. Text-message opt-in data and consent will not be shared with third parties for unrelated marketing purposes.
If you subscribe to promotional email communications, you may unsubscribe by using the link included in the email or by contacting us.
We may continue to send non-promotional messages concerning appointments, transactions, memberships, service changes or other communications necessary to respond to your requests.
We may share information with trusted service providers that perform functions on our behalf, including:
Website and customer relationship management providers
Appointment scheduling providers
Payment processors
Email and text-message providers
Website hosting and analytics providers
Professional advisers
Technology and security providers
These providers may access information only as reasonably necessary to perform services for us and are expected to protect the information they receive.
We may also disclose information:
When required by law, legal process or governmental request
To enforce our agreements or policies
To investigate suspected fraud or unlawful activity
To protect the rights, property or safety of Escape, our customers or others
In connection with a merger, sale, reorganization or transfer of the business
We do not sell personal information.
Our website may use cookies and similar technologies to provide website functionality, understand visitor behavior and improve performance.
You may be able to control cookies through your browser settings. Disabling cookies may affect certain website features.
Third-party services used on our website may collect information according to their own privacy policies.
We retain information for as long as reasonably necessary to:
Provide requested services
Maintain business and transaction records
Fulfill the purposes described in this policy
Comply with legal, tax and accounting requirements
Resolve disputes
Enforce agreements
Retention periods may vary depending on the type of information and the reason it was collected.
We use reasonable administrative, technical and physical safeguards designed to protect personal information.
However, no internet transmission, electronic storage system or security measure can be guaranteed to be completely secure. You provide information electronically at your own risk.
You may contact us to:
Request access to personal information we maintain about you
Ask that inaccurate information be corrected
Request deletion of information, subject to legal and business recordkeeping requirements
Withdraw marketing consent
Update your communication preferences
Ask questions about our privacy practices
We may need to verify your identity before completing certain requests.
Our website may contain links to third-party websites or services, including social media, maps, scheduling platforms and payment providers.
Escape is not responsible for the content, security or privacy practices of third-party websites. Review their policies before providing information.
Our website is not directed toward children under 13, and we do not knowingly collect personal information online from children under 13.
If we learn that information was collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Your continued use of the website after an update means that you acknowledge the revised policy.
If you have questions about this Privacy Policy or our information practices, contact:
Escape Aqua Massage & Infrared Therapy Spa
80 Main Street
Bradford, PA 16701
Call or Text: 814-363-1335